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No matter what type of business one may be in, customer retention is extremely important. It is something which can make or break a business venture as customers are what make the business operate. If there are no customers, then there is no business. For those who may be hoping to keep the customers which they currently have in addition to adding to their clientele base, there are some secrets to the art of customer retention which may help business owners to do just that.
There is no doubt that Dan Brown’s novel "The Da Vinci Code" has caused many heated debates since being released in 2003. To date, it is estimated to have sold more than 60,000 copies, not to mention the websites it has launched, the television shows and the movie or the sequel book.